D2C APP FOR WATER TREATMENT
SPECIALIST GRUNBECK
Manufacturing Industry
Smart IoT app to better
understand and serve their customers
ABOUT
About Grünbeck
Grünbeck is a leading provider of water treatment solutions, specializing in the development, production, and distribution of innovative products and services that ensure the highest level of water quality. With over 70 years of experience in the industry, Grünbeck has established itself as a trusted partner for businesses and organizations that demand reliable and efficient water treatment systems.
At Grünbeck, we understand that clean water is critical to the health and well-being of individuals and communities, as well as to the success of businesses and industries. That’s why we offer a wide range of customizable solutions that are tailored to meet the specific needs of our customers. Whether you need a simple filtration system or a complex water treatment plant, Grünbeck has the expertise and resources to design, install, and maintain a solution that meets your exact requirements.
Challenge
Grunbeck aims to enhance its understanding of customers’ usage patterns of its devices. The latest line of Grunbeck devices is equipped with IoT technology and offers smart connectivity. However, persuading customers to register their devices and permit Grunbeck to gather data can be challenging. As a result, Grunbeck approached HSO/Recreate with a proposal to develop an IoT-enabled application that provides customers with improved device functionality while also addressing data collection concerns.
Customer App with real-time data and insights
Recreate created an IoT (Internet of Things) app for Grünbeck. The purpose of the app is to connect Grünbeck’s smart devices with customers’ smartphones or tablets, allowing them to control and monitor their water treatment systems remotely.
The app provides customers with real-time data and insights on the performance of their Grünbeck devices, such as water consumption, filtration efficiency, and maintenance status. Customers can also receive notifications and alerts regarding any issues or required maintenance, ensuring that their water treatment systems operate smoothly and efficiently.
Moreover, the app enables Grünbeck to collect data on how customers are using their devices, which helps the company to improve its product offerings and develop tailored solutions to meet customers’ needs. By using this app, Grünbeck can ensure that its customers receive the best possible service and support, while also enhancing its own understanding of customer preferences and usage patterns.
