Rademaker Bakery Equipment
MANUFACTURING INDUSTRY
Rademaker Bakery Equipment
MANUFACTURING INDUSTRY
Remote commissioning of a new machine
and digitize processes
Remote commissioning of a new machine
and digitize processes
ABOUT
About Rademaker
Rademaker develops and provides solutions for the food processing industry. The company’s expertise manifests itself in high-quality automation, engineering, hygiene and performance of its delivered machinery. Rademaker has a wide knowledge of food products and their production technology. Dedicated professionals and state-of-the-art engineering techniques provide you with solutions that live up to your (best) expectations.
Driven by worldwide market forces, Rademaker evolved to become a company with an international outlook. To better serve the wishes and requirements of local customers, sales offices opened doors in France, Germany, the United Kingdom, the United States of America, Russia and China. Production lines and turn-key solutions for all continents represent a great part of the company’s business today. The Rademaker headquarter is located in Culemborg, the Netherlands.
Founded in 1977, Rademaker was one of the first companies to specialize in the development and supply of innovative solutions for the bakery industry. Over time we have gained a tremendous amount of know-how, not only in production equipment, but in the final product as well. Today, we are one of the front runners in our field, with a global presence and a service that goes well beyond the delivery and installation of bakery production lines alone.
Our dedicated, highly skilled and experienced professionals employ the latest engineering technology to provide you with solutions that allow you to face the future with confidence. And everything we do reflects our enthusiasm, passion and dedication to our customers and their product.
Challenge
Most of the machines Rademaker sells are for customers located abroad. Due to COVID-19 restrictions and the ever-growing struggle to find skilled personal Rademaker wanted to be more efficient. The reduce the workload and support customers (even when travelling is not possible) Rademaker was looking for a solution to digitize this process.
ABOUT
About Rademaker
Rademaker develops and provides solutions for the food processing industry. The company’s expertise manifests itself in high-quality automation, engineering, hygiene and performance of its delivered machinery. Rademaker has a wide knowledge of food products and their production technology. Dedicated professionals and state-of-the-art engineering techniques provide you with solutions that live up to your (best) expectations.
Driven by worldwide market forces, Rademaker evolved to become a company with an international outlook. To better serve the wishes and requirements of local customers, sales offices opened doors in France, Germany, the United Kingdom, the United States of America, Russia and China. Production lines and turn-key solutions for all continents represent a great part of the company’s business today. The Rademaker headquarter is located in Culemborg, the Netherlands.
Founded in 1977, Rademaker was one of the first companies to specialize in the development and supply of innovative solutions for the bakery industry. Over time we have gained a tremendous amount of know-how, not only in production equipment, but in the final product as well. Today, we are one of the front runners in our field, with a global presence and a service that goes well beyond the delivery and installation of bakery production lines alone.
Our dedicated, highly skilled and experienced professionals employ the latest engineering technology to provide you with solutions that allow you to face the future with confidence. And everything we do reflects our enthusiasm, passion and dedication to our customers and their product.
Challenge
Most of the machines Rademaker sells are for customers located abroad. Due to COVID-19 restrictions and the ever-growing struggle to find skilled personal Rademaker wanted to be more efficient. The reduce the workload and support customers (even when travelling is not possible) Rademaker was looking for a solution to digitize this process.
Solution:
The solution for Rademaker was the HoloLens 2 in combination with Dynamics 365 Remote Assist. First, it was used for remote commissioning of new machines, but later on, the tool was also used to digitize other processes like Remote Sales demos, help during preventative maintenance, and remote training. Because Dynamics 365 Remote Assist is built on teams other parties (like customers and/or suppliers) can easily connect via teams. As a result of implementing this innovative solution, Rademaker increased its efficiency, can help customers quickly and (even though there are still travel restrictions) can help customers across the globe.
Solution:
The solution for Rademaker was the HoloLens 2 in combination with Dynamics 365 Remote Assist. First, it was used for remote commissioning of new machines, but later on, the tool was also used to digitize other processes like Remote Sales demos, help during preventative maintenance, and remote training. Because Dynamics 365 Remote Assist is built on teams other parties (like customers and/or suppliers) can easily connect via teams. As a result of implementing this innovative solution, Rademaker increased its efficiency, can help customers quickly and (even though there are still travel restrictions) can help customers across the globe.
