Field Service

Improve your first time fixed rate with Mixed Reality!

VR in field service results in:

  • Faster problem solving

  • Improve your first time fix rate

  • Reduce Equipment downtime

  • Share and capture valuable knowledge

  • Diagnose quicker and more accurate

  • Step-by-step instructions to guide staff

Improve service with Virtual Reality

Using AR|MR and VR can truly be used to innovate the Field Service industry. The technology has the potential to revolutionize the way how Field Service companies will work in the future.


Field Service organizations generally work with state-of-the-art technologies like Internet of Things, Mobility and Artificial Intelligence. We believe that AR|MR and VR combined with these technologies will open a whole new world of possibilities.


Enable remote support of solving malfunctions remotely and predict maintenance needs. For production companies and technical service providers, too, all the lights are on for AR and VR. Field engineers can work smarter and more effectively with AR and VR thanks to tools for virtual collaboration and guided maintenance scenarios. As a result, expertise is always close at hand. Diagnostic data can be read directly from a machine using a tablet. Written manuals and long instruction videos are replaced by real-time visual support tailored to the job.


Digital twins reduce downtime, visualize IoT Data during a work order, step-by-step-instruction or remote assist by an expert. The possibilities are endless. But where do you start? How do you make this new technology work for your company?


Wondering what we can do for your business? Feel free to request a free demo, to see what we can do for you!


Interesting Field service resources