Field Service
Improve your first time fixed rate with Mixed Reality!
VR in field service results in:
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Faster problem solving
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Improve your first time fix rate
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Reduce Equipment downtime
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Share and capture valuable knowledge
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Diagnose quicker and more accurate
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Step-by-step instructions to guide staff
Improve service with Virtual Reality
Using AR|MR and VR can truly be used to innovate the Field Service industry. The technology has the potential to revolutionize the way how Field Service companies will work in the future.
Field Service organizations generally work with state-of-the-art technologies like Internet of Things, Mobility and Artificial Intelligence. We believe that AR|MR and VR combined with these technologies will open a whole new world of possibilities.
Enable remote support of solving malfunctions remotely and predict maintenance needs. For production companies and technical service providers, too, all the lights are on for AR and VR. Field engineers can work smarter and more effectively with AR and VR thanks to tools for virtual collaboration and guided maintenance scenarios. As a result, expertise is always close at hand. Diagnostic data can be read directly from a machine using a tablet. Written manuals and long instruction videos are replaced by real-time visual support tailored to the job.
Digital twins reduce downtime, visualize IoT Data during a work order, step-by-step-instruction or remote assist by an expert. The possibilities are endless. But where do you start? How do you make this new technology work for your company?
Wondering what we can do for your business? Feel free to request a free demo, to see what we can do for you!
Dura Vermeer Customer case
Dura Vermeer imports 3D BIM model into Microsoft HoloLens to build virtually.
Interesting Field service resources
Digital product configuration
Imagine that you are a kitchen retailer, manufacturer or reseller. You want to provide your customers with an in-store experience and extent your usual customer service outside of your showroom.
Dyson customercase
This Virtual Reality experience shows the design plan in great detail; Recreate has done this by creating very detailed 3D models of the newest household appliances that Dyson had provided and placing them in a modern lay-out.
Cross-company innovation projects
A single company is not able to keep up with the innovation pace of the world. If you, as a company stand still for too long, the competition will take over your market. In order to innovate and stay ahead of competition, you need to work together.
Remote Assist, work together from anywhere
Empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, Android, or iOS devices.
Augmented Reality Magazines
Many companies that have always worked with a normal 'magazine' will also broaden the horizon. We like to think along with the customers and I give an example below how it can be applied.
Recreate Solutions and Microsoft Launch the HoloSuite
On November 25 Microsoft, in close cooperation with Recreate, launched a complete new customer experience: “The HoloSuite”.
Proud to be one of the speakers during the "VSK".
Proud to be one of the speakers during the "VSK". The event for the installation branch is from 4 till 7 February, at Jaarbeurs in Utrecht.
Mixed Reality trends to watch in 2020!
With the introduction of Mixed Reality, which is the merging of real and virtual worlds, a true immersive experience is available. The forecast of this technology looks promising and the potential of this technology is much bigger than AR and VR.
Shortage of staff
Both the labour market in industry in general and in the installation sector in particular are under pressure. The markets are recovering and both have a shortage of professionals to carry out all the projects that companies are faced with.