April 20th from 10:30AM to 11:30AM (GMT+1)
"How do you become successful with Service - 5 customer examples"
Are you already working on Smart Industry? More and more Dutch production companies are transforming into digital total suppliers, with service as an important margin maker. Consultancy company Accenture even expects that in 2025 about 60% of the turnover of producers will come from services. The same research shows that service transformation can yield enormous distinctive power, but many companies have yet to find the right path.
Examples from practice:
During the webinar on April 20 from 10:30 AM to 11:30 AM (GMT+1), our partner Microsoft and Recreate will give an extensive demonstration of how you can professionalize your service organization with Connected Field Services. Supported by five different customer examples, Microsoft and Recreate aim to inspire you with this webinar.
Organizations that have already started developing services and deploying new technologies made the following points possible:
Remote Assist, use of Mixed Reality for remote maintenance
Smart Maintenance, use of AI to predict maintenance
Self-service portals and chatbots to unburden customers and dealers 24/7
Smart scheduling of technicians, mobile service apps and more
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